Jacqui received her Medical Secretarial and Practice Management diploma in 1980 from North Herts College. She then spent five years working as Practice Manager for a General Surgeon in the Harley Street area. Wanting a change from medicine Jacqui moved into the world of computers, and became Sales and Support Administrator for a company producing computer software for the market research industry. She left after six years in 1991 to start a family.
Jacqui started at The Wyndham Centre in 1995 as a receptionist and over the years has seen her role change quite a bit. She has always worked from the Baldock centre, but over the years has also worked from both the Hitchin and London centres,
She has been Practice Manager of the Baldock and London clinics for over 15 years.